Last Updated: June 2026
1. Introduction
This Privacy Policy explains how Voltage Minnesota LLC collects, uses, stores, and protects information when you use ClearVision.
ClearVision is designed as a cloud companion service for self-hosted NVR systems. Video footage and recordings remain on hardware controlled by you and are not stored on ClearVision servers.
2. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Display name
- Authentication information
- Account preferences
Device Information
When you connect a device, we may collect:
- Device identifiers
- Tunnel identifiers or connection metadata
- Device status information
- Heartbeat timestamps
- Service configuration metadata
Technical Information
For security and operational purposes, we may collect:
- IP addresses
- Browser information
- Device information
- Access timestamps
- Error logs
- Security event logs
Authentication Information
We may store:
- Session tokens
- Login verification records
- Password reset records
- OAuth account associations
Authentication data is retained only as long as reasonably necessary to operate the service.
3. Information We Do Not Collect
ClearVision does not intentionally collect, store, process, or review:
- Video recordings
- Camera footage
- Motion events or detection metadata
- Camera usernames
- Camera passwords
- Camera streams
- AI detection results, labels, or bounding-box data
- Biometric data, facial recognition results, or identifiable attributes derived by locally running AI models
This information is processed locally on your hardware and does not leave your device unless you explicitly transmit it.
4. How We Use Information
We use information to:
- Operate ClearVision.
- Authenticate users.
- Deliver remote-access functionality.
- Display device status.
- Send login verification codes.
- Send password reset emails.
- Detect fraud and abuse.
- Improve service reliability.
- Comply with legal obligations.
We do not sell personal information. We do not rent personal information. We do not share personal information with advertisers.
5. Third-Party Services
Cloudflare - ClearVision uses Cloudflare services including Workers, D1, KV Storage, Tunnel, DNS, caching, and security services. Cloudflare may process technical and network information as part of providing infrastructure services.
Brevo - Brevo is used to deliver transactional emails including verification codes, login notifications, and password resets.
Google and Microsoft - If you choose OAuth login, the provider may share information such as your email address and profile details with us.
Cloudflare Turnstile - Turnstile is used to prevent abuse and automated attacks. Technical information may be processed by Cloudflare as part of bot-detection services.
IONOS SE - If you use the remote access relay feature, your device connections are routed through relay infrastructure hosted by IONOS SE. IONOS SE may process network metadata as part of providing infrastructure services. Live video and audio transit through relay servers only for the duration of active sessions and are not stored by us or IONOS SE. IONOS SE is located in the United States and European Union.
6. Legal Disclosure
We may disclose information if required to:
- Comply with applicable law.
- Respond to legal process.
- Enforce our agreements.
- Protect the security of the service.
- Protect the rights, safety, or property of users or others.
7. Data Retention
Account information is retained until your account is deleted. Session tokens expire automatically. Verification codes expire automatically after a short period of time.
Some logs and records may be retained longer for:
- Security investigations.
- Fraud prevention.
- Legal compliance.
- Dispute resolution.
8. Account Deletion
You may request deletion of your account and associated personal information by contacting support@voltagemn.com.
Deletion requests are generally completed within 30 days unless retention is required by law or necessary for legitimate business purposes such as fraud prevention or security investigations.
9. International Processing
ClearVision is operated from the United States. Information may be processed and stored in the United States or other countries where our service providers operate infrastructure.
10. Security
We use commercially reasonable security measures, including:
- TLS encryption.
- Password hashing.
- Access controls.
- Authentication protections.
- Infrastructure security monitoring.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
11. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access.
- Correction.
- Deletion.
- Restriction of processing.
- Data portability.
To exercise these rights, contact support@voltagemn.com.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of certain data sharing. We do not sell personal information.
If you are located in the European Economic Area and the General Data Protection Regulation (GDPR) applies to your use of ClearVision, you may also have the right to lodge a complaint with your local data protection authority.
12. Children's Privacy
ClearVision is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
13. Cookies and Local Storage
ClearVision uses cookies and browser local storage to operate the service:
- Session cookies - Used to maintain your login session. These are essential for the service to function.
- Local storage - Used to store UI preferences and layout settings locally in your browser. This data stays in your browser and is not transmitted to our servers.
We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
Cloudflare Turnstile may set cookies or use browser signals as part of bot-detection services. See Cloudflare's privacy policy for details.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the service or by email.
15. Contact
Voltage Minnesota LLC · support@voltagemn.com