Last Updated: June 2026

1. Introduction

Welcome to ClearVision. ClearVision is a cloud companion service that enables users to remotely access and manage self-hosted network video recorder (NVR) systems.

ClearVision provides account management, authentication, device registration, remote-access connectivity, and related cloud services. ClearVision does not store, process, view, or manage your video recordings or camera footage. Video data remains on hardware owned and controlled by you unless you separately choose to transmit or store it elsewhere.

By creating an account, accessing, or using ClearVision, you agree to be bound by these Terms of Service. If you do not agree to these Terms, do not use the service.

2. Eligibility

You must be at least 13 years of age to use ClearVision.

If you are using ClearVision on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to:

• Provide accurate account information.
• Keep your login credentials secure.
• Promptly notify us of any suspected unauthorized access.
• Use reasonable security measures to protect devices connected to ClearVision.

We reserve the right to suspend or disable accounts that appear compromised or are being used in violation of these Terms.

4. Your Responsibilities

You are solely responsible for:

• Your cameras and recording devices.
• Video footage and recordings stored on your hardware.
• Compliance with surveillance, privacy, audio recording, and consent laws.
• Maintaining backups of your recordings and system configurations.
• Securing your network and connected devices.

ClearVision is not responsible for the legality of your surveillance activities or your compliance with applicable laws.

5. Acceptable Use

You agree not to:

• Use ClearVision for unlawful purposes.
• Access or attempt to access accounts or devices that do not belong to you.
• Interfere with or disrupt the service.
• Circumvent security measures.
• Use the service to distribute malware or malicious code.
• Reverse engineer, exploit, or abuse ClearVision infrastructure.
• Use ClearVision in violation of export control, sanctions, or trade laws.

We may investigate violations and take appropriate action, including account suspension or termination.

6. Service Availability

ClearVision is provided on a best-effort basis.

We do not guarantee:

• Continuous availability.
• Specific uptime percentages.
• Error-free operation.
• Compatibility with every hardware or software configuration.

Remote access functionality may depend on third-party providers, internet connectivity, cloud infrastructure, DNS services, email providers, and networking equipment that are outside our control.

Temporary interruptions may occur due to maintenance, upgrades, outages, attacks, or technical failures.

7. Security Disclaimer

ClearVision is not a monitored alarm service, security company, emergency notification system, or life-safety service.

You should not rely on ClearVision as the sole means of protecting persons, property, assets, or business operations.

Failure of cameras, internet connectivity, power systems, storage devices, cloud infrastructure, or software may result in missed events, inaccessible recordings, or loss of evidence.

8. Intellectual Property

ClearVision software, branding, logos, documentation, designs, and related materials are owned by Voltage Minnesota LLC and protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the service.

9. Termination

You may terminate your account at any time.

We may suspend or terminate accounts for:

• Violations of these Terms.
• Abuse of the service.
• Security concerns.
• Fraudulent activity.
• Legal requirements.

Upon termination, access to ClearVision services may be revoked immediately.

We may retain limited information as necessary for legal compliance, fraud prevention, dispute resolution, and enforcement of these Terms.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARVISION IS PROVIDED "AS IS" AND "AS AVAILABLE."

VOLTAGE MINNESOTA LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, SECURITY, AND ACCURACY.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOLTAGE MINNESOTA LLC SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES.
• INCIDENTAL DAMAGES.
• SPECIAL DAMAGES.
• CONSEQUENTIAL DAMAGES.
• LOSS OF PROFITS.
• LOSS OF BUSINESS.
• LOSS OF DATA.
• LOSS OF RECORDINGS.
• LOSS OF EVIDENCE.
• LOSS OF GOODWILL.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO CLEARVISION SHALL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO CLEARVISION DURING THE PRECEDING TWELVE MONTHS; OR

(B) $100 USD.

12. Indemnification

You agree to defend, indemnify, and hold harmless Voltage Minnesota LLC, its owners, employees, contractors, affiliates, and agents from any claims, damages, liabilities, losses, costs, and expenses arising from:

• Your use of ClearVision.
• Your violation of these Terms.
• Your surveillance activities.
• Your violation of any law or regulation.
• Your infringement of another person's rights.

13. Force Majeure

We are not liable for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including:

• Internet outages.
• Cloud provider failures.
• Power failures.
• Cyberattacks.
• Natural disasters.
• Government actions.
• Labor disputes.
• Telecommunications failures.

14. Governing Law

These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law principles.

15. Changes to These Terms

We may modify these Terms from time to time.

When material changes are made, we will provide notice through the service or by email. Continued use of ClearVision after changes become effective constitutes acceptance of the updated Terms.

16. AI-Assisted Features

ClearVision includes optional AI-based object detection features ("AI Features") powered by a locally running model (CodeProject.AI Server / CPAI). When AI features are enabled:

• Video frames are processed locally on your NVR hardware and are not transmitted to ClearVision servers or any third-party AI service.
• AI detection results (object labels and bounding boxes) are generated and displayed locally and are not stored or transmitted to us.
• Biometric features, including facial recognition, may be available depending on the AI model you configure. You are solely responsible for compliance with biometric privacy laws applicable to your use of these features, including the Illinois Biometric Information Privacy Act (BIPA) and similar statutes.
• We make no representations or warranties regarding the accuracy, reliability, or fitness for purpose of AI detection results.

AI Features are optional and can be disabled at any time in your NVR settings.

17. Remote Access and Relay

ClearVision provides optional remote access functionality that may route your device connections through relay infrastructure operated by or on behalf of Voltage Minnesota LLC.

• When relay is active, live video and audio are tunneled through relay servers for the duration of your session only.
• Relay servers do not record or store video, audio, or any media content.
• Relay infrastructure is hosted with IONOS SE. By using the relay feature, you acknowledge that your traffic transits IONOS infrastructure located in the United States or European Union.
• Relay connectivity is provided on a best-effort basis and may be unavailable due to maintenance, outages, or capacity constraints.

You may use direct peer-to-peer or local-network access instead of relay at any time.

18. Contact

Voltage Minnesota LLC · support@voltagemn.com

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